Cancellations and refunds

Order Cancellation and refund Policy

Cancellations and refunds are not available at this time. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Damaged/Quality Issues

As products made by KFA are made with pre-loved materials, some pieces will have hints of wear, possibly including bobbing, discoloration, or other. However KFA avoids working with any fabrics that have seen their journey to the very end (extremely worn).

Accepted Payment Methods

Payments accepted via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, also Klarna/AfterPay and local payment methods. 

International Orders

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, I am unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.